Digital junk: food and beverage marketing on Facebook
Facebook users willingly spread marketing messages on behalf of food and beverage corporations
We all know obesity is a common, serious, and costly
health issue. But while government action has stalled and the debate
rages on about how best to combat this growing public health disaster,
junk food manufacturers continue to aggressively market and sell vast
amounts of energy-dense, nutrition-poor food and drinks.
The industry is increasingly targeting young people aged 15 to 24 years. These young people spend an average of A$180 per week
on food and non-alcoholic drinks and most (85%) use the internet for
social networking or gaming. So it’s not surprising marketers are
placing a firm grip on Facebook.
One of the powerful environmental factors influencing the rise in
obesity is the ubiquitous presence of food and beverage marketing.
Alarmingly, young adult Australians are getting fatter, faster than
other age groups. One-third (35.5%) of Australians aged 15 to 24 years are considered overweight or obese.
Preventing weight gain in this age group is important, as beginning
early adulthood with a healthy body weight means means you’re much more
likely to maintain a healthy weight later in life.
How are companies using Facebook?
Research into the nature and extent of junk food marketing has
primarily focused on television advertising aimed at children. But in
the age of social media, this focus is unlikely to capture the types of
food and drink marketing adolescents and young adults are most likely to
view.
To understand how junk food and drink brands are using social media
to reach young Australians, we investigated the top-ranked food and
drink brands on Facebook. This is the first study to systematically
assess the nature of food and drink promotions on the globally popular
social media site Facebook. Our result are published today in the American Journal of Public Health.
Young Australians are gaining weight faster than any other group.Corey Holms/Flickr, CC BY-NC-ND
We reviewed 27 food and drink brand Facebook pages on the basis of
their marketing techniques, follower engagement and potential reach. The
pages included fast food restaurants, chocolate, sugar-sweetened soft
drinks and energy drinks, confectionery, ice cream, spreads, biscuits
and salty snacks.
Junk food and drink marketing is prolific and seamlessly integrated
within online social networks. We found that pages widely used social
media marketing features that increase consumer interaction and
engagement, such as competitions based on user-generated content,
interactive games and apps.
Adolescents (aged 13 to 17) and young adult users (aged 18 to 24) were equally receptive to the pages.
The Facebook pages we studied were professionally moderated and
appeared to be administered by either the company brand owner or an
advertising agency. These pages were not low-budget or simply amateur
fan pages, but clearly part of an overall marketing strategy.
The most popular Facebook food and drink brand page in Australia was
for Bubble O’Bill Ice Cream. Administrators responded to virtually every
post made to its timeline and engaged with post comments daily, which
may help explain its popularity.
Four of the brand pages included a Facebook app that allowed
customers to place an order without having to click outside of Facebook.
These order apps were promoted by offering prices and menu upgrades
exclusive to Facebook users. Including an easy purchase option so
effortlessly embedded in a customer’s Facebook friend network encourages
impulse purchasing.
Soft drinks and energy drink brand pages were hugely popular on
Facebook, reflecting the high consumption of these products among
adolescents and young adults. Drinking sugar-sweetened beverages contributes to rising obesity levels and has been the focus of controversial tax policy reform proposals.
Young people engaged with these brands near-daily. On average, pages
posted new content every two days, with some pages posting multiple
times a day. When this activity is combined with the daily login habits
of Facebook users, the reach of marketing messages quickly amplifies.
Users willingly spread marketing messages on behalf of food and beverage
corporations with seemingly little incentive or reward required.
Policy and practice implications
Research shows
people who experienced strong positive emotions while viewing Facebook
page content for food and beverage brands are 3.25 times more likely to
recommend the brands and 2.5 times more likely to prefer the brands.
If Facebook makes you’re feel good, you’re more likely to believe a product’s marketing spiel.Nathan Cooke/Flickr, CC BY-NC-SA
Conversely, some of the most effective public health behaviour change campaigns
have generated negative emotions and may not be as effective in social
media environments in which people can actively avoid these
uncomfortable messages. If people are engaging with Facebook content
because it makes them feel good, it may mean that health promotion
messages that are effective in other forms of media will not work on
social media.
Young adults are a highly desirable target population for junk food
marketing. But little research, resources, and policy action have been
directed at this age group. We do know, however, that factors such as
identity development and shifting interpersonal influences differentiate
young adulthood from other life stages and influence the adoption of
both healthy and unhealthy behaviours.
Current voluntary agreements on junk food marketing
only limit advertising during television programs aimed at very young
children. This narrow approach means junk food companies can claim that
they legitimately market to older children and young adults.
Restrictions on junk food marketing should to be extended to include
internet-based advertising and should aim to protect older children and
youth.
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